FAQs

❓ Frequently Asked Questions (FAQs) ❓

1️⃣ How can I track my order? 📦

  • Once your order is shipped, we will send you a tracking link via email or WhatsApp.

2️⃣ What payment methods do you accept? 💳

  • We accept COD, UPI, Credit/Debit Cards, and Net Banking.

3️⃣ Do you offer international shipping? 🌍

  • Currently, we only ship within India.

4️⃣ What if I receive a damaged product? 📸

  • Please share an unboxing video via email for a replacement or refund.

5️⃣ Can I cancel my order after placing it? ❌

  • Yes, but only within 24 hours or before dispatch.

6️⃣ How long does it take to receive a refund? 💰

  • Refunds are processed within 7 to 15 working days after return approval.

7️⃣ Can I change my shipping address after placing an order? 📍

  • Yes, but only if the order is not yet dispatched.

8️⃣ Do you offer exchanges? 🔄

  • Yes, within 48 hours of delivery (₹49 shipping fee applies).

9️⃣ Are there any hidden charges? ⚠

  • No, all charges are displayed at checkout.

🔟 How can I contact customer support? 📞